Privacy Policy

1. Introduction

Welcome to Auto Assure ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you register
• Profile Information: Vehicle details and service preferences
• Booking Information: Appointment dates, times, and service requests
• Communication Data: Messages and correspondence with workshops
• Location Data: When you search for nearby workshops (with your permission)

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process and manage your service bookings
• Connect you with automotive workshops
• Send booking confirmations and reminders
• Provide inspection reports and service records
• Improve our services and user experience
• Respond to your inquiries and support requests
• Send important updates about our services

4. Information Sharing

We may share your information in the following circumstances:

• With Workshops: To facilitate your bookings and service requests
• Service Providers: Third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Third-Party Services

Our app uses the following third-party services:

• Google Sign-In: For authentication (subject to Google's Privacy Policy)
• Google Places: For location search functionality
• Expo: For app updates and notifications

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of data in transit, secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for data processing
• Object to processing of your personal data
• Request data portability

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: